Senior Facility Coordinator

Job Summary

A company is looking for a Senior Facility Coordinator, Key Accounts.

Key Responsibilities

• Promptly address and resolve customer issues to ensure satisfaction
• Build and maintain strong relationships with customers to foster loyalty
• Monitor customer usage and satisfaction metrics to maximize value from services

Required Qualifications

• 3-5 years of experience in facilities work order management
• Strong knowledge of facilities management and customer success best practices
• Proficiency in Microsoft Excel and PowerPoint
• Bachelor's degree in business administration, facilities management, or a related field
• Proven ability to manage customer relationships and ensure high satisfaction