Senior Federal Travel Specialist

Job Summary

Providing expert travel assistance, the full-time Senior Federal Travel Help Desk Specialist will support NASA's travel programs remotely, serving as a primary contact for travelers and resolving complex travel issues throughout the travel lifecycle.

Key responsibilities

• Offer travel policy and regulatory guidance, including NASA directives and federal travel regulations
• Manage help desk operations and provide travel authorization and voucher support
• Assist in process improvement efforts, including job aid development and training materials

Required qualifications

• Bachelor's degree or equivalent combination of education and federal travel experience
• Four or more years of experience supporting federal government travel programs
• Comprehensive knowledge of Federal Travel Regulation (FTR)
• Experience with NASA travel management systems and financial processes
• Proficiency in Microsoft Office Suite and help desk ticketing systems