Senior Fraud Investigator

Job Summary

Focusing on fraud and risk operations within financial products, the full-time remote Senior Fraud Investigator will manage investigations related to identity verification, account misuse, and fraud prevention while collaborating with cross-functional teams to enhance operational controls and customer experience.

Key responsibilities

• Execute operational risk and fraud review workflows across financial products, including identity verification investigations and account risk handling
• Perform manual investigations into suspicious behavior and loss events affecting financial products, while managing customer accounts
• Monitor fraud and operational dashboards to identify trends and recommend improvements in procedures and controls

Required qualifications

• 3+ years of experience in fraud operations, financial crime investigations, or risk management in high-risk transactional environments
• Strong knowledge of fraud prevention concepts, operational risk controls, and KYC workflows
• Proven analytical skills with the ability to assess risk signals and investigate complex cases
• Ability to operate effectively in a fast-paced, cross-functional environment with shifting priorities
• Strong written and verbal communication skills for clear collaboration across teams