Senior Fraud Operations Engineer

Job Summary

A company is looking for a Senior Fraud Operations Engineer, Card Fraud Intelligence.

Key Responsibilities

• Manage and optimize Visa Risk Manager (VRM) rulesets to enhance authorization rates and minimize fraud
• Collaborate with Visa and internal teams to integrate fraud intelligence and conduct performance reviews
• Develop BI dashboards and lead A/B testing for real-time analytics and fraud mitigation strategies

Required Qualifications

• 5+ years in payment-card fraud operations or risk-management roles with experience in Visa Risk Manager
• Proficiency in configuring, tuning, and monitoring VRM rule engines and interpreting Visa AI recommendations
• Experience with dispute management and chargeback processes, preferably with Fiserv
• Strong analytical skills with proficiency in SQL, Excel, and dashboard creation (Power BI/Tableau)
• Understanding of compliance frameworks (PCI DSS, FFIEC) and privacy regulations related to payment data