Senior Fraud Operations Engineer

Job Summary

A company is looking for a Senior Fraud Operations Engineer, Fiserv Defense Edge Specialist.

Key Responsibilities

• Administer, configure, and optimize the Fiserv Defense Edge fraud-detection platform
• Develop and maintain high-precision fraud detection rules and queues, ensuring compliance with audit requirements
• Monitor performance metrics and prepare monthly reports for internal and external stakeholders

Required Qualifications

• 5+ years in payment-card fraud operations or risk-management roles
• Experience in configuring and tuning Fiserv/First Data Defense Edge rules
• Proficiency in SQL and experience with dashboard tools like Power BI or Tableau
• Familiarity with card-processing workflows and dispute management
• Prior exposure to SOAR or case-management platforms