Senior Fraud Operations Engineer

Job Summary

A company is looking for a Senior Fraud Operations Engineer, Card Fraud Intelligence.

Key Responsibilities

• Manage and optimize Visa Risk Manager (VRM) rulesets to enhance authorization rates and minimize fraud
• Coordinate with internal teams and Fiserv on dispute workflows, analyzing trends to inform proactive adjustments
• Develop BI dashboards and lead A/B tests to measure the impact of rule changes and AI enhancements

Required Qualifications

• 5+ years in payment-card fraud operations or risk-management roles with experience in Visa Risk Manager
• Proficient in SQL, Excel modeling, and dashboard creation (Power BI/Tableau)
• Familiarity with Visa Account Attack Intelligence (VAAI) and Visa Data Analytics (VDA)
• Experience with dispute management and chargeback processes, preferably with Fiserv
• Understanding of compliance frameworks impacting payment data, such as PCI DSS and FFIEC