Senior Fraud Prevention Manager

Job Summary

A company is looking for a Senior Manager of Fraud Prevention - Chargebacks.

Key Responsibilities

• Lead and develop a team of Chargeback Specialists, fostering a high-performance culture
• Manage the end-to-end chargeback dispute lifecycle, ensuring accurate and timely resolutions
• Analyze fraud trends and collaborate with internal and external partners to enhance processes

Required Qualifications

• Bachelor's Degree or 5-8+ years of experience in the chargeback landscape
• Deep understanding of financial services payment landscape and chargeback rules
• Experience managing dispute workflows across multiple processors or payment platforms
• 3+ years of experience in a managerial role
• Strong analytical skills with the ability to translate data into actionable insights