Senior Growth Account Manager

Job Summary

A company is looking for a Senior Growth Account Manager to drive retention and expansion for a portfolio of Enterprise and Scale-Up customers.

Key Responsibilities

• Own Net Revenue Retention (NRR) and drive expansion within existing customer accounts
• Identify and close upsell and GMV expansion opportunities through increased platform usage
• Build and maintain trusted executive relationships and develop strategic account plans

Required Qualifications

• 5+ years of experience in Account Management, Customer Success, or Expansion Sales in a B2B2C or SaaS environment
• Proven track record of driving revenue growth and retention
• Strong commercial and analytical mindset with experience using data to identify growth opportunities
• Confidence in leading executive-level conversations as a trusted growth advisor
• Bonus: Experience in photography or service-driven verticals with operational complexity