Senior HR Business Partner

Job Summary

A company is looking for a Senior Human Resources Business Partner.

Key Responsibilities

• Design and scale a high-performing, sustainable culture for customer support teams
• Define roles, job architectures, and career paths while partnering with operations leaders
• Act as a trusted advisor on employee relations and ensure compliance with HR fundamentals

Required Qualifications

• 8-12 years of experience in People Operations, HRBP, Talent, or similar roles
• Experience supporting frontline, customer service, or clinical support teams
• Experience managing recruiters or HR team members is a plus
• Experience in healthcare or tech-enabled services is a plus
• Ability to navigate complex organizational structures and build in ambiguity