Senior HR Program Manager
Job Summary
Leading the strategy for digital experiences, the full-time Senior HR Program Manager will oversee caregiver-facing platforms and knowledge management practices in a remote capacity, ensuring accessible and user-friendly HR information for caregivers.
Key responsibilities
- Lead the strategy, governance, and continuous improvement of digital experiences and knowledge management practices
- Develop and manage content for employee portals and self-service tools to enhance caregiver experiences
- Analyze user journeys and collaborate with technical teams to implement experience improvements
Required qualifications
- 5 years of proven experience creating content across multiple digital platforms
- Experience translating complex information into user-friendly content and experiences
- Proficiency in HTML and CSS for configuring and optimizing content within digital platforms
- Strong analytical skills with the ability to use data for driving improvements
- Experience with knowledge management and experience design practices
Complete Job Description
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