Senior HR Program Manager
Job Summary
Leading the strategy and evolution of digital experiences, the full-time Senior HR Program Manager will oversee caregiver-facing experiences across employee portals and knowledge management practices in a remote setting.
Key responsibilities
- Lead the strategy, governance, and continuous improvement of digital experiences and knowledge management practices
- Develop and manage content and knowledge resources for employee portals and self-service tools
- Design and optimize caregiver experiences to simplify access to HR information and support
Required qualifications
- 5 years of proven experience creating content across multiple digital platforms
- Experience translating complex information into user-friendly content and experiences
- Experience using HTML and CSS to optimize content within ServiceNow or similar platforms
- Strong analytical skills with the ability to use data for driving improvements
- Experience in project management and collaboration with cross-functional teams
Complete Job Description
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