Senior HR Service Delivery Manager

Job Summary

A company is looking for a Senior HR Service Delivery Manager.

Key Responsibilities

• Manage and enhance the HRIS ecosystem for compensation planning, job architecture, and benefits administration
• Drive operational excellence and continuous improvement across total rewards platforms
• Lead the strategy and optimization of HR reporting and analytics, ensuring data integrity and compliance

Required Qualifications

• 10+ years of progressive HR operations experience, with at least 5 years in technology services or consulting
• Proven experience in evaluating and redesigning core HR processes focused on employee experience
• Expertise in HRIS systems and data analytics
• Strong understanding of HR compliance and data governance
• Demonstrated passion for AI, automation, and digital transformation in HR