Senior I-9 Help Desk Analyst

Job Summary

A company is looking for a Senior I-9 Help Desk Analyst to provide client support and manage I-9 compliance processes.

Key Responsibilities

• Provide client support for inquiries related to I-9 and E-Verify through various communication channels
• Manage E-Verify submissions and resolve compliance issues while ensuring program adherence
• Participate in system updates, troubleshoot technical issues, and complete daily intake and report reviews

Required Qualifications

• Bachelor's degree
• 2+ years of I-9 experience preferred
• Basic knowledge of Microsoft Office Suite and Google Suite
• Ability to adapt to various Knowledge Management Systems
• Experience managing confidential and sensitive information