Senior Implementation Specialist

Job Summary

A company is looking for a Senior Implementation Specialist to guide large customers through onboarding and implementation processes.

Key Responsibilities

• Manage the customer implementation journey, ensuring timely completion of project milestones
• Facilitate onboarding and training sessions tailored to customer needs
• Advise customers on best practices and support them through change management processes

Required Qualifications

• Experience in project management, particularly with multiple customer projects
• Comfortable in customer-facing roles, facilitating workshops and executive discussions
• Consultative approach with the ability to listen and challenge existing processes
• Experience with data management and system integrity during migrations
• Adaptable and resilient in dynamic environments