Senior Implementations Manager

Job Summary

A company is looking for a Senior Implementations Manager (Partnerships).

Key Responsibilities

• Lead end-to-end implementations for large partners and health plans, serving as the primary operational contact during onboarding
• Translate client goals into clear project plans, timelines, and deliverables; drive execution across internal and external teams
• Oversee technical and operational launch requirements, including eligibility validation, data integration workflows, marketing readiness, and client configuration

Required Qualifications

• 5+ years of experience in implementation, client onboarding, or healthcare operations, ideally with digital health companies
• Proven ability to manage complex, multi-stakeholder projects with precision and accountability
• Technical and operational fluency in areas like data exchange, eligibility workflows, or healthcare integration
• Demonstrated ability to anticipate risks, navigate ambiguity, and drive outcomes independently
• Strong customer communication and relationship-building skills, especially with operational and mid-senior leaders