Senior Inside Sales Manager

Job Summary

Owning a large, multi-market portfolio of single-location accounts, the remote Senior Inside Sales Manager will be responsible for customer retention and growth through market-specific engagement strategies while building and executing proactive selling motions.

Key Responsibilities

• Manage end-to-end retention and growth for a diverse portfolio of accounts without in-person coverage
• Design and implement tailored communication strategies based on market-specific needs and customer profiles
• Develop and maintain the operational infrastructure, including segmentation frameworks and reporting tools, for the inside sales function

Required Qualifications

• 7+ years of experience in account management, customer success, or inside sales for a large, distributed account base
• Proven ability to build segmentation frameworks for managing large portfolios effectively
• Experience operating as an individual contributor with a track record of growing functions into managed teams
• Strong written and remote communication skills for effective engagement through digital channels
• Fluency with CRM tools and data analytics platforms to drive portfolio segmentation and prioritization