Senior IT Engineer
Job Summary
A company is looking for a Staff IT Engineer responsible for evolving enterprise IT systems and improving service delivery standards.
Key Responsibilities
- Drive AI and automation initiatives to scale IT operations
- Manage the global fleet of corporate devices, ensuring security and compliance
- Lead the design and governance of the ServiceNow ITSM platform
Required Qualifications
- 7+ years of experience in supporting enterprise SaaS and IT systems
- Deep expertise in managing macOS fleets and knowledge of Windows environments
- Hands-on experience with ServiceNow ITSM and workflow development
- Strong experience with MDM solutions like Iru (Kandji) and Workspace ONE
- Proven ability to lead complex technical initiatives in secure environments
COMPLETE JOB DESCRIPTION
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