Senior IT Support

Job Summary

A company is looking for a Senior IT Support professional to lead IT operations and support efforts.

Key Responsibilities

• Manage end-to-end laptop lifecycle and maintain accurate asset inventory
• Process user access requests and perform onboarding/offboarding procedures
• Implement and maintain security policies and monitor security incidents

Required Qualifications

• 5+ years of experience in IT support or related roles
• 3+ years of experience with device management platforms
• 3+ years of Google Workspace administration experience
• 2+ years of experience with endpoint security solutions
• Proven experience with IT service management and advanced ticketing systems