Senior IT Support Administrator

Job Summary

A company is looking for a Senior IT Support Administrator to provide exceptional IT support services and maintain technology infrastructure.

Key Responsibilities

• Maintain and monitor technology systems for security, compliance, and reliability while proactively addressing risks
• Serve as the main point of contact for technology support, responding promptly to all IT issues and requests
• Provide high-touch, proactive support to staff and executive leadership, ensuring seamless technology experiences

Required Qualifications

• Bachelor's degree in STEM preferred or at least three years in a comparable IT support role
• Extensive hands-on experience with Entra administration and support for Microsoft and Apple environments
• Experience providing IT support to executive-level stakeholders while maintaining discretion and professionalism
• Strong understanding of IT security principles and experience implementing security best practices
• Extensive hands-on experience administering Microsoft 365 environments, including user management and troubleshooting