Senior Java IVR Developer

Job Summary

A company is looking for a Senior Java IVR Application Developer to join their voice/contact center engineering team.

Key Responsibilities

• Design, develop, and maintain IVR applications based on business and technical requirements
• Integrate IVR solutions with key internal services and monitor IVR systems for operational improvements
• Troubleshoot and resolve issues within the voice contact center and IVR environments

Required Qualifications

• 7+ years of professional software development experience
• Proficiency in Java EE and Spring Boot / Spring Core
• Hands-on experience developing IVR applications
• Strong understanding of voice contact center systems and IVR platforms
• Experience working with SQL for application configuration and data-driven logic