Senior Learning Manager

Job Summary

A company is looking for a Senior Learning Manager - Remote.

Key Responsibilities

• Lead a team of Learning Managers and Specialists to support training needs across multiple accounts
• Develop and execute a comprehensive learning and development strategy aligned with organizational goals
• Implement evaluation methods to assess training program effectiveness and drive continuous improvement

Required Qualifications

• Bachelor's degree in business or related field, or equivalent work experience
• 10+ years of experience in training and management, with a focus on coaching and mentoring
• Experience in the BPO industry is a plus
• Strong leadership skills and experience managing large teams
• Solid understanding of training processes and best practices for adult learners