Senior Leave of Absence Specialist

Job Summary

Senior Leave of Absence Specialist is a full-time remote position responsible for managing complex employee leave cases, ensuring compliance with relevant labor laws, and providing exceptional customer service to internal stakeholders.

Key Responsibilities

• Create and manage detailed leave of absence cases in the case management system, ensuring compliance and proper policy application
• Provide outstanding customer service and support to employees regarding leave inquiries, handling sensitive situations effectively
• Advise leaders and employees on the interaction of leave laws with various benefits and assist in resolving complex leave issues

Required Qualifications

• Associate's degree in Business, Human Resources, or a related field, or equivalent working knowledge
• Two to four years of experience with leave requirements and applicable laws such as FMLA and ADA
• Basic knowledge of Human Resources functions, including payroll, benefits, and compensation
• Strong analytical skills and ability to multi-task in a fast-paced environment
• Ability to maintain confidentiality and handle sensitive information appropriately