Senior M365 Administrator

Job Summary

A company is looking for a Senior M365 Administrator.

Key Responsibilities

• Provide top-tier support for the global M365 infrastructure, including monitoring, alert management, and system maintenance tasks
• Coordinate and execute M365 maintenance endeavors, focusing on optimizing system performance
• Oversee service alerts, conduct initial issue triage, and manage ticket queues for efficient resolution processes

Required Qualifications

• 3-5+ years of experience in supporting M365 infrastructure within a global enterprise environment
• Solid experience with Azure, SharePoint, Exchange Online, and Intune
• Proficiency in PowerShell scripting
• Prior experience in IT operations management and SAAS product support is highly desirable
• Ability to work in a globally dispersed team