Senior Managed Services Engineer

Job Summary

Dedicated to a single enterprise client, the full-time Senior Managed Services Engineer (L2/L3) will manage day-to-day operational execution across infrastructure, cloud, identity, Microsoft 365, endpoint operations, and data protection in a remote overnight role.

Key Responsibilities

• Operate and support VMware and AWS environments, including server provisioning and maintenance
• Execute monthly OS patching and vulnerability remediation for Windows and Linux servers
• Administer Microsoft 365 tenant services and manage licensing and configuration settings

Required Qualifications

• 5+ years of experience in MSP or enterprise IT operations
• Strong Windows Server and Active Directory administration skills
• Hands-on VMware experience; AWS operational experience preferred
• Experience with patching, vulnerability remediation, and backups
• Familiarity with ITIL aligned incident, problem, and change management