Senior Manager, Account Management

Job Summary

To lead a team in managing commercial accounts, the full-time salaried Senior Manager, Account Management will oversee client relationships, drive account strategy, and ensure service delivery in a remote setting.

Key responsibilities

• Develop and implement account management strategies to enhance client satisfaction and retention
• Lead and mentor a team of account managers to achieve performance goals and foster professional growth
• Collaborate with cross-functional teams to align services with client needs and business objectives

Required qualifications

• Proven experience in account management or related field, preferably in a leadership role
• Strong understanding of commercial account dynamics and client relationship management
• Experience in developing strategic plans and executing them effectively
• Ability to analyze data and metrics to drive decision-making and improve performance
• Bachelor's degree in business, marketing, or a related field; advanced degree preferred