Senior Manager, C&I Collections

Job Summary

Leading a collections team dedicated to managing accounts receivable for a complex portfolio of commercial and industrial utility customers, the full-time remote Senior Manager, C&I Collections will develop strategies to reduce bad debt exposure, improve cash flow, and enhance the efficiency of the collections process.

Key Responsibilities:

• Provide strategic leadership for the C&I collections function, fostering a culture of accountability and continuous improvement
• Own and evolve the collections strategy to minimize aged receivables and optimize cash recovery across a high-volume portfolio
• Establish and monitor KPIs, presenting results and making strategic recommendations to senior leadership

Required Qualifications:

• Bachelor's degree in Finance, Business Administration, Accounting, or a related field; equivalent professional experience will be considered
• Minimum of 10 years of experience in B2B collections administration, with at least 2 years in a leadership role
• Demonstrated experience managing commercial and/or industrial account portfolios, preferably in the energy retail or utility industry
• Strong knowledge of accounts receivable processes and regulatory requirements in deregulated energy markets
• Proven ability to analyze collections data and implement actionable strategies to reduce bad debt