Senior Manager Claims Operations

Job Summary

A company is looking for a Senior Manager, Claims Specialty Operations.

Key Responsibilities

• Provide leadership and strategic oversight for Specialty Operations, managing complex claims and high-risk exposures
• Promote customer service excellence and ensure alignment with organizational goals through performance management and team development
• Analyze complex trends, implement process efficiencies, and ensure compliance with quality and regulatory standards

Required Qualifications

• Bachelor's degree in a relevant field
• 10+ years of property claims experience
• 4+ years of property claims leadership experience
• Experience managing key vendor partnerships at a strategic level
• Proven ability to lead department-wide initiatives with limited oversight