Senior Manager, Client Delivery

Job Summary

Owning client relationships and production pipelines, the full-time Senior Manager, Client Delivery will manage an assigned book of accounts, direct resources, and ensure quality deliverables in a remote environment.

Key Responsibilities

• Serve as the primary client contact, managing account health and running recurring client calls
• Architect use-cases and convert opportunities into structured responses, ensuring quality before production begins
• Direct the day-to-day work of production analysts and contractors, overseeing the intake-to-delivery pipeline

Required Qualifications

• Demonstrated experience leading client relationships in government contracting
• Working knowledge of federal, state, and local procurement processes
• Proven ability to structure and architect written responses and technical narratives
• Experience directing writers and analysts toward defined quality standards
• Strong written communication skills for client- and government-facing deliverables