Senior Manager, Customer Enablement

Job Summary

A company is looking for a Senior Manager, AMER Customer Enablement.

Key Responsibilities

• Develop and lead a regional team of Customer Enablement Architects to support customer success through training and upskilling
• Collaborate with Go-To-Market teams to create enablement strategies tailored to customer segments
• Manage training execution and report on key metrics to guide field teams in achieving training and revenue goals

Required Qualifications

• 7 - 10 years of experience in technology education in a leadership role managing enablement specialists
• Experience in training, business development, content development, and customer support
• Technical understanding of curriculum and certifications to advise customers and support the team
• Proven experience in Customer Success or related fields
• Enthusiasm for developing and managing a regional team of enablement specialists