Senior Manager, Customer Growth
Job Summary
Leading the strategy and implementation of revenue-driving marketing initiatives, the full-time Senior Manager, Customer Growth will manage email and direct mail communications for Charge and Lend Cards, collaborating cross-functionally to enhance customer engagement and satisfaction.
Key responsibilities
- Develop, manage, and optimize email and direct mail communications to drive engagement and revenue
- Lead treatment/channel forecasting and results analysis, adjusting strategies to meet performance objectives
- Oversee a team of 2 Senior Analysts, guiding them in marketing execution and innovative approaches
Required qualifications
- 3-5 years of experience in marketing, product, or strategy roles
- Data-driven strategic thinker with a proven track record in customer-first marketing strategies
- Exceptional accountability and ownership in driving results
- Strong project management skills with the ability to handle multiple projects under tight timelines
- Robust analytical skills to translate data into actionable insights
Complete Job Description
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