Senior Manager, Customer Marketing

Job Summary

A company is looking for a Senior Manager, Customer Marketing.

Key Responsibilities

• Build and scale the customer reference program, managing customer advocates across various industries
• Support revenue and go-to-market teams by translating outcomes into customer stories and matching references to buyer personas
• Create high-impact customer proof through participation in webinars, events, and review programs

Required Qualifications

• 8+ years of experience in customer references or product marketing management
• Strong analytical skills to assess customer reference program success
• Self-driven and proactive in improving processes
• Ability to build relationships with customer champions and executives
• Experience in storytelling and conveying technical wins effectively