Senior Manager Customer Repair

This job has been removed

Location: Remote

Compensation: Salary

Reviewed: Mon, Apr 20, 2026

This job expires in: 24 days

Job Category: Customer Service

Employment Status: Permanent

Employer Type: Employer

Career Level: Experienced, Senior Level

Education Level: Bachelors

Job Summary

A company is looking for a Senior Manager Customer Repair.

Key Responsibilities

Build and manage a high-performance team, setting goals and holding team members accountable
Oversee complex trouble tickets and ensure timely updates and resolutions
Serve as a third-level escalation point and support domestic and international transport for Enterprise Repair

Required Qualifications

Bachelor's Degree or 2+ years of relevant job experience
Experience in a similar industry with relevant essential duties
Management experience
Knowledge of Electrical and Optical transport
Experience with SD-WAN is preferred

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