Senior Manager Customer Success

Location: Remote
Compensation: Salary
Staff Reviewed: Fri, Mar 29, 2024
This job expires in: 14 days

Job Summary

A company is looking for a Senior Manager, Customer Success.

Key Responsibilities:
  • Develop and maintain relationships with clients and act as a trusted advisor in hotel category management
  • Lead workshops on hotel category management topics and ensure contractual commitments are met
  • Coordinate with internal departments to deliver hotel-related solutions and monitor performance data for improvements

Required Qualifications:
  • Experience in interacting with clients and internal resources
  • Ability to drive change and articulate a clear vision for goal achievement
  • Adaptability to fast-paced environments and shifting priorities
  • Global team collaboration and continuous improvement mindset
  • Learning mindset and willingness to apply new skills in daily work

COMPLETE JOB DESCRIPTION

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