Senior Manager, Customer Success

Job Summary

A company is looking for a Senior Manager, Customer Success and Data Visualization.

Key Responsibilities

• Develop and maintain relationships with clients, acting as a trusted advisor in hotel category management
• Lead customer workshops on hotel management topics and ensure contractual commitments are met
• Coordinate with multiple departments to deliver hotel-related solutions and provide data insights

Required Qualifications

• Experience in customer success management or a related field
• Strong background in hotel category management and data visualization
• Ability to engage and influence various stakeholders
• Proven track record of driving change and continuous improvement
• Ability to thrive in a fast-paced, dynamic work environment