Senior Manager Customer Success Tech Engagement

Job is Expired

Location: Remote

Compensation: To Be Discussed

Staff Reviewed: Fri, Feb 09, 2024

Job Category: Account Management

Weekly Hours: Full Time

Career Level: Experienced, Senior Level

Education Level: Bachelors

Job Summary

A company is looking for a Senior Manager, Customer Success Tech Engagement.

Key Responsibilities:

Lead a team of Tech Engagement Managers in creating and executing campaigns to increase product adoption, communicate with customers, and drive education efforts
Develop playbooks for meaningful customer engagements and execute multiple ongoing campaigns
Drive digital transformation initiatives, leverage technology to enhance customer experiences, and assist in migration efforts

Required Qualifications:

Minimum of 3 years of experience in managing teams and driving customer engagement initiatives
Proven experience in building campaigns to increase product adoption, communication with customers, and education efforts
Proficiency in data analysis and deriving actionable insights from data
Experience with technology-driven customer engagement strategies and platforms
BA/BS Degree in a related discipline or equivalent experience

COMPLETE JOB DESCRIPTION

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Job is Expired

Company Overview

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