Senior Manager, Customer Trust

Job Summary

A company is looking for a Sr Manager, Customer Trust to enhance their Customer Trust program and facilitate revenue-generating activities.

Key Responsibilities

• Serve as the primary contact for security-related customer inquiries, assessments, and audits
• Collaborate with cross-functional teams to align security expectations with company practices
• Monitor compliance with contractual obligations and improve security review processes

Required Qualifications

• Bachelor's or Master's degree in Computer Science, Information Security, Information Technology, or equivalent experience
• 8+ years of experience in Information Security, Risk Management, or Compliance
• Strong understanding of cybersecurity frameworks and regulatory standards
• Experience in a SaaS organization managing customer security reviews
• Familiarity with security certifications and best practices