Senior Manager, Dental Operations

Job Summary

A company is looking for a Senior Manager, Dental Operations to oversee the operational performance of dental benefits.

Key Responsibilities

• Oversee end-to-end operational execution of dental benefits, ensuring timely and accurate processes
• Monitor performance across operational areas, including claims processing, call center operations, and provider payments
• Lead vendor partnerships and internal teams to drive continuous improvement and ensure compliance with service level agreements

Required Qualifications

• 6-10+ years of experience in dental or healthcare operations
• Experience managing end-to-end operational functions such as claims, call center, and billing
• Strong vendor management and service level agreement oversight experience
• Solid understanding of dental benefits and claims processing workflows
• Ability to thrive in fast-paced, cross-functional environments