Senior Manager, Document Management

Job Summary

Leading the establishment and continuous improvement of a centralized document management function, the remote Senior Manager, Document Management will oversee patient services documentation processes, ensuring compliance and accessibility while integrating with CRM systems.

Key responsibilities:

• Develop and implement an enterprise-wide document management strategy for Patient Services
• Oversee end-to-end document processes, including workflows, version control, and standardized naming conventions
• Partner with IT and CRM teams to integrate document management practices into system workflows and ensure compliance

Required qualifications:

• 6-8+ years of experience in pharmaceutical, biotech, or healthcare environments
• Bachelor's degree from an accredited university
• Experience with regulated document systems such as Veeva Vault or SharePoint governance
• Proven experience building or managing document management systems and processes
• Strong knowledge of documentation standards and regulations related to documentation