Senior Manager, DSNP Operations

Job Summary

Providing end-to-end operational leadership for DSNP products, the full-time Senior Manager, DSNP Operations will ensure regulatory compliance, scalability, and operational readiness while collaborating with cross-functional teams and driving continuous improvement initiatives in a remote environment.

Key responsibilities:

• Leads operational execution for DSNP benefit configuration, eligibility, enrollment, and system integrations
• Partners with Product, IT, Compliance, and Clinical teams to translate DSNP strategy into operational processes
• Establishes and monitors KPIs, SLAs, and operational risk indicators related to DSNP performance

Required qualifications:

• Bachelor's degree in project management, Business, Computer Science, or a related field required
• Seven (7) years of DSNP Product Experience required
• Five (5) years of experience working with CMS and State Requirements required
• Five (5) years of experience leading DSNP Operational Initiatives required
• Equivalent years of relevant work experience may be accepted in lieu of required education