Senior Manager, End User Technology

Job Summary

A company is looking for a Senior Manager of End User Technology.

Key Responsibilities

• Lead the daily operations of end-user computing and service delivery
• Manage enterprise asset management and establish a modern endpoint management strategy
• Oversee compliance with regulatory frameworks and enhance the digital workplace experience

Required Qualifications

• 8+ years of progressive IT experience with 4+ years in IT service management or end-user technology leadership
• ITIL Foundation certification is required; ITIL Expert or Managing Professional preferred
• Proven success in executing ITSM improvements with quantifiable results
• Deep expertise in service catalog design and governance frameworks in large organizations
• Strong knowledge of endpoint security and IAM solutions