Senior Manager, Fraud Operations

Job Summary

A company is looking for a Senior Manager, Fraud Operations & Loss Prevention, Digital Banking.

Key Responsibilities

• Lead daily operations of the Fraud Operations & Loss Prevention team, ensuring objectives and project targets are met
• Collaborate with various teams to enhance servicing effectiveness and support the implementation of new products and services
• Supervise team members, managing performance through development and coaching

Required Qualifications

• Bachelor's Degree in Business Administration, Finance, or a related field
• Minimum of 7 years of experience in Fraud Operations or Deposit Loss Prevention within financial services
• Minimum of 7 years of team management experience
• At least one professional accreditation in the payments or fraud field required
• Strong project management skills and ability to analyze market research and customer feedback