Senior Manager, Frontline Capability

Job Summary

Leading the design and scaling of capability programs, the full-time Senior Manager, Frontline Capability will ensure operational performance across maintenance, engineering, and janitorial services while working remotely.

Key Responsibilities

• Lead the design and evolution of frontline capability programs focused on maintenance and engineering competency development
• Own the enterprise rollout strategy for capability programs, ensuring effective field adoption and measurable improvements
• Serve as a strategic partner to COEs and Account Teams, capturing and institutionalizing best practices into enterprise capability programs

Required Qualifications

• 7+ years of experience in Operations Enablement, Engineering, Maintenance, Learning & Development, or a related field
• Strong experience in maintenance, engineering, or technical operations
• Demonstrated success in designing and deploying programs across multi-site operations
• Experience translating technical standards into scalable training and capability programs
• Working knowledge of maintenance operations, asset reliability, and CMMS systems