Senior Manager IT End User Support

Job is Expired

Location: Remote

Compensation: Salary

Staff Reviewed: Tue, May 07, 2024

Job Category: Information Technology

Employment Status: Permanent

Career Level: Experienced, Senior Level

Education Level: Bachelors

Job Summary

A company is looking for a Senior Manager, IT End User Support.

Key Responsibilities:

Lead and manage a team of IT professionals for Tier 1 IT support and application administration
Optimize IT service desk, oversee IT support services, and collaborate with application owners for efficient operations
Develop and deliver end user training programs to enhance IT literacy and self-sufficiency

Required Qualifications:

Bachelor's degree in Information Technology, Computer Science, or related field
3+ years of people management experience in IT support and application administration
7+ years of IT experience including service desk experience
Experience within a MacOS environment
Proficiency in managing and configuring business applications

COMPLETE JOB DESCRIPTION

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Job is Expired

Company Overview

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