Senior Manager, Messaging Operations

Job Summary

A company is looking for a Senior Manager, Messaging Strategy & Operations, Deliverability.

Key Responsibilities

• Define and execute high-level goals aligned with company priorities and deliverability strategy
• Lead and mentor a high-performing team while building strategic relationships with external messaging partners
• Serve as the escalation point for complex deliverability issues and collaborate with cross-functional teams to optimize messaging performance

Required Qualifications

• 5+ years in technical operations, support, strategy, or program management roles, with 2+ years of people management experience
• Proven success in leading teams in high-growth, cross-functional environments
• Experience with operational and analytical tools (e.g., SQL, Looker, Datadog) for data analysis and decision-making
• Strong analytical skills and ability to create structure in ambiguity
• Experience in building scalable processes that deliver measurable results