Senior Manager of Account Management

Job Summary

A company is looking for a Senior Manager / Director of Account Management to lead renewal and expansion efforts.

Key Responsibilities

• Build and develop a high-performing Account Management team to meet retention and expansion quotas
• Drive post-sale outcomes and establish scalable processes for renewal and expansion
• Collaborate with cross-functional teams to align on customer outcomes and support key accounts

Required Qualifications

• 7-10+ years of experience in Account Management or renewal-focused sales roles
• 5+ years managing client-facing teams in high-growth environments
• 3+ years of experience managing managers
• Proven track record of team quota attainment through renewals and upsells
• Strong quantitative orientation with experience in data-driven decision making