Senior Manager of Billing

Job Summary

Senior Manager of Billing provides full-time leadership for billing and payment platforms in a remote setting, ensuring platform integrity, operational stability, and modernization efforts.

Key Responsibilities

• Oversee end-to-end billing platform stability and availability across various service types
• Ensure accurate billing execution, including rating, invoicing, and delivery across multiple systems
• Lead payment processing integrations and monitor payment failures to enhance customer experience

Required Qualifications

• Bachelor's degree in Business, Finance, Accounting, Computer Science, or related field
• Minimum of eight years of experience in billing, payments, or revenue systems
• At least three years of leadership experience with accountability for operational outcomes
• Strong understanding of payment processing concepts and incident management
• Experience in managing vendor relationships and delivering on service agreements