Senior Manager of Clinical Operations

Job Summary

A company is looking for a Senior Manager of Clinical Operations to lead clinical protocols and workflows for their telehealth platform.

Key Responsibilities

• Lead the development and implementation of clinical operations protocols, including patient triage and quality assurance
• Drive process improvements to optimize clinical efficiency and patient outcomes
• Establish and monitor clinical performance metrics to ensure excellence in care delivery

Required Qualifications

• Extensive experience in clinical operations, preferably in telehealth or healthcare startups
• Proven success in scaling clinical operations and improving patient care workflows
• Deep understanding of telehealth platforms and EMR/EHR systems
• Strong analytical mindset with a focus on data-driven decision-making
• Experience managing cross-functional teams and leading through change