Senior Manager of Collaboration

Job Summary

Senior Manager of Collaboration, overseeing a full-time position focused on leading strategy and operations for enterprise collaboration capabilities, including Microsoft 365 services and Slack, while driving operational excellence and team development.

Key Responsibilities

• Lead and develop a high-performing team for enterprise collaboration and messaging platforms
• Direct system lifecycle management, ensuring alignment with enterprise architecture and security policies
• Manage operational performance, vendor relationships, and ITIL-based service management practices

Required Qualifications

• Bachelor's degree in IT, Computer Science, or related field (or equivalent experience)
• 8+ years of relevant experience in collaboration/messaging technologies, with at least 4 years in leadership roles
• Strong background in Microsoft 365 services and email security platforms
• Experience with compliance frameworks and cybersecurity best practices
• Demonstrated experience in service management and enterprise IT operations