Senior Manager of Engagement Operations

Job Summary

A company is looking for a Senior Manager, Engagement Operations.

Key Responsibilities

• Define and track key performance metrics for digital engagement
• Build and maintain forecasting models for outbound digital engagement volume
• Develop dashboards and reporting for active and upcoming campaigns across all channels

Required Qualifications

• Experience in marketing operations, revenue operations, or operational analytics roles
• Strong analytical mindset with experience in data-driven decision making
• Ability to build processes or systems from the ground up in a fast-paced environment
• Advanced proficiency in data analysis tools and large datasets
• Proactive, ownership-oriented mindset with a bias toward action