Senior Manager of Operations

Job Summary

A company is looking for an Operations Senior Manager to support leadership in business operations and strategic initiatives.

Key Responsibilities

• Manage rhythm of business, executive communications, and key global initiatives
• Collaborate with COO teams to support Customer Success Management and related programs
• Lead preparation of content for high-stakes meetings and partner on Customer Success metrics

Required Qualifications

• 5+ years in business operations, strategy, or program management in a SaaS environment
• Strong relationship-building skills with senior leaders (VPs)
• Agility and comfort with ambiguity in a fast-paced environment
• Experience in Strategy & Analytics or Customer Success roles is preferred
• Familiarity with Salesforce products and tools is advantageous